FAQ — Marca Lá Restaurant

You choose the notice period — from 15 minutes to 24 hours before the reservation (1 hour by default, the most useful moment for a restaurant table). For Services and Rentals, the reminder notice is also configurable (24 hours by default).

Yes. You can create several rooms, each with its own table layout and capacity.

Delivery is only available if the restaurant has its own courier, with a fixed fee configured per zone. In-store pickup is always available, free of charge.

Yes, for larger groups a reservation can combine several tables from the same room.

There's no monthly fee. You pay only a fixed fee per completed reservation or takeaway order: R$0.25 on the Starter plan, or R$0.50 on the Business plan. The fee is debited automatically from your prepaid balance as soon as the reservation/order is completed; without enough balance, new reservations and orders are suspended until you top up.

Yes, on request via support. If your business has organised accounting in Portugal, it is legally required to withhold 25% income tax (IRS) at source on the invoiced amount — in that case, transfer only the net value (75%) and pay the withheld amount to the Portuguese Tax Authority, sending us proof of it. Example: to top up €30 of balance, transfer the €30 directly to us — that's the amount credited. The invoice is issued for a gross value of €40, of which 25% (€10) is the withholding you must pay to the Tax Authority. This rule applies only to businesses registered in Portugal.

No — the Restaurant pillar is always exclusive, to keep the experience simple and dedicated to the restaurant business.